What’s the difference between Outlet, Ex-Display and B-Stock?

We want to make shopping our offers as transparent as possible — so here’s exactly what each category means.

Outlet

Our Outlet collection features brand-new, fully boxed products that are ready to ship from our Ludlow warehouse. All Outlet items are fully guaranteed and offered at special discounted prices.
Thanks to our position as one of the UK’s leading retailers of designer lighting and furniture, we’re able to buy in larger quantities — which means better pricing from our brands. Sometimes that means we hold a little more stock than we have space for, so we’re passing the savings directly on to you.

Ex-Display

Our Ex-Display pieces are products that have been showcased in one of our showrooms. They may come without original packaging or documentation, and in some cases show light signs of wear, but are typically in excellent condition.

As our displays are regularly updated, these well-loved items are offered at fantastic prices. Ex-Display products come with a 30-day guarantee and are sold as seen.If you’d like to know more about the condition of a particular item, just drop us a line at  adam@hollowaysofludlow.com .

B-Stock

B-Stock products are customer returns — typically items that have been opened and then returned due to a change of mind, minor transit damage, or small manufacturing imperfections that prevent them from being sold as new.
Each B-Stock item is checked by our team before being listed, and any imperfections are clearly reflected in the pricing. For more details about a specific piece, feel free to contact us at  adam@hollowaysofludlow.com .

Written by Adam Knight

Adam is the Head of E-Commerce, which means in work he is often a very busy man. His current mission outside of work is to wrestle his garden away from 3 rabbits, a dog and 2 children and turn it into a relaxing retreat. He has never knowingly turned down a cup of tea.